Damages & Returns

Learn about your options if you face any damages in transit.

I received my item damaged/defective, what are my options?
The first step is to email us within 24 hours of receiving the package, please include the following Order Number: Description of Damage/Defect: Atta...
Tue, 12 Mar, 2019 at 2:05 PM
I've changed my mind/made a mistake with my order, what are my options?
As the majority of our products are made to order based on your custom specifications we do have restrictions on when and what can be changed/returned. ...
Thu, 26 Oct, 2023 at 11:48 AM
My acrylic/perspex has arrived and it looks scratched and blurry?
All of our acrylic perspex sheets have a protective coating on both sides.  Our acrylic glass prints will have a protective coating on the front only. T...
Fri, 25 Oct, 2019 at 4:42 PM