Product Information

Can I order samples of your frames, matboards, cork or other materials?
Yes definitely! Samples can be ordered here: Material Samples We offer corner samples of all our frames for $3 each and matboards for $2.50 each...
Sat, 4 Nov, 2023 at 10:50 AM
What type of papers do you print on?
All of our fine art prints are printed on an Epson P20070 with Epson UltraChrome Pro Inks and use a Barbieri Spectro LFPqb to perform all our colour calibra...
Thu, 30 Jan, 2020 at 4:08 PM
Can I buy a glass replacement for my picture frame?
Whilst we are unable to ship glass on its own due to the high risk of damage in transit. We do offer acrylic glass (perspex) as a replacement option.  Y...
Thu, 13 Jun, 2019 at 10:18 AM
How much will my product weigh?
We can provide a rough estimate of our products weights for you. Please contact us with the products and components you are looking to purchase, as well as ...
Thu, 3 Oct, 2019 at 11:30 AM
What file formats/settings should I use?
When uploading to our website we accept the following file formats JPG/JPEG TIF/TIFF PNG BMP However we can print with almost any other file format s...
Thu, 18 Jun, 2020 at 2:06 PM
The online preview of my image is incorrect/has strange colours?
The two most common causes of this issue are: 1. The file is set up as a CMYK file 2. The file still has layers and is not flattened (an issue with TIF fi...
Thu, 16 Jul, 2020 at 2:03 PM
Digital Gift Voucher
Delight your friends or loved ones with a Frameshop Digital Gift Voucher Your gift voucher will automatically be sent to the recipient's email address...
Thu, 23 Dec, 2021 at 12:40 PM